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Privacy Policy

Privacy Policy

Period Friendly Places respects your privacy and is committed to protecting your personal data. This policy explains when and how we collect your personal data when you use our website and the rights you have over your own information.

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We ensure that we use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:

  • What personal data we hold

  • How we collect personal data

  • Use of cookies

  • How and why will we use this personal data?

  • Personal Data – Information and disclosure

  • Your choices

  • Under 18’s

  • Keeping your personal information

  • Your rights

  • Complaints and comments

  • Changes to this privacy policy

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Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will collect, use and store your personal data. We may update this policy from time to time so please check it regularly. If there are significant updates, we will inform those people with whom we are in regular contact, such as donors and email subscribers.

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Personal Data

Some examples of the type of information we may collect and hold about you are as follows:

  • your full name and your title or an indication of the gender that you most closely associate with;

  • birth date or alternatively a relevant age range;

  • postal address;

  • telephone number(s);

  • email address;

  • records of your correspondence with us;

  • bank or credit card details (if you donate to us);

  • information you enter into our websites and digital products and details of how you use those websites and digital products

  • dietary, accessibility, and mobility information;
     

But we may also collect, hold and process other personal data where it is appropriate and relevant, for example:

  • details of why you have decided to support/contact us and how you may have heard about us and the work that we do;

  • details of how you would like to be involved with the work of Period Friendly Placeas;

  • personal data about you that will enable us to be more precise in what we send you or how we approach you.
     

How we collect personal data

We collect information about you:

When you give it to us directly: You may give us your personal data in order to receive information from us; when you volunteer with us; when you donate to us; when you respond to a survey or when you otherwise engage with us on our websites and digital products.

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When a third party provides us with your personal data: Your personal data may be shared with us by third parties in certain circumstances. This may include (but is not limited to) when you use the Period Friendly Web App or make a donation through PayPal. Where appropriate you should check the Privacy Policy of any third party when you provide your personal data to them in order to understand fully how they will process your personal data.

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When you use our websites and digital products, such as www.periodfriendlyplaces.org or www.periodfriendlybristol.org; we may collect personal data about you when you use our websites and digital products. Whenever you input personal data into our website, we will collect the personal data that you give to us.

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We use “cookies” to identify you when you visit our websites and digital products. Amongst other things this helps us to understand our website users and may enable us to improve the website experience for you and/or other users.
 

We may collect other personal data from your use of the websites, such as your IP address and access times.
 

We may link our websites directly to other sites. This privacy policy does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.


How our Website works

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
 

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
 

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
 

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
 

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
 

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
 

How we will use your personal data

We will use your personal data to:

  • provide you with the information, product or service you have requested from us, including such things as invitations to events that we run or are involved with, merchandise from our shop, responding to your enquiries and requests, attending educational activities and events, and to tell you about our work and our fundraising;

  • provide you with other information which we feel may interest you. This may include newsletters, tips, updates, information in relation to fundraising campaigns, voluntary surveys or questionnaires for you to complete, details of relevant volunteering opportunities, and details of any promotions and competitions we are running. We may also send you details of events we think you may be interested in attending;

  • analyse and understand how people use our websites and digital products so we can improve and personalise the experience for users and reflect your preferences and previous interactions;

  • keep a record of our relationship with you;

  • improve how we communicate with you, how we fundraise, and how we operate more generally; keep in contact with you in the ways that you have requested or agreed to;

  • personalise our services and communications to you;

  • provide you with information about carefully selected third party events, products, campaigns and competitions, where we are permitted to do so;

  • notify you about changes to our services;

  • administer and process payments you make for products, services and charitable donations made to any of our entities;

  • comply with applicable laws and regulations and requests from statutory agencies including for such purposes as health and safety; the detection and prevention of crime and safeguarding;

  • and carry out any obligations or provide you with any other services, functionality or content which you specifically request or agree to.
     

Communications

We want to ensure you receive the level of information about Period Friendly Places and Period Friendly Bristol that is right for you.

Email/Mobile

If you actively provide your consent to us along with your email address and/or mobile phone number, we may contact you for marketing purposes by email or text message. By subscribing to City to Sea and Refill emails or opting in to email communication from City to Sea, you grant us the right to use the email for both email marketing purposes and advertisement targeting
 

Post/telephone

If you have provided us with your postal address or telephone number we may send you direct mail or telephone you about our work unless you have told us that you would prefer not to receive such information.
 

Social Media

If you are a social media user, we will use certain social media tools as part of our relationship with you. These tools include such things as Instagram Custom/Lookalike Audiences, Google Customer Match/Similar Audiences, Twitter Tailored/Lookalike Audiences and LinkedIn Matched Audiences.

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Through using these tools, we will provide some of your data to the social media platform / organisation to allow them to identify your social media profile with them. The social media platform / organisation will then show you relevant advertisements relating to Period Friendly Places which we think you will be interested in seeing on your newsfeed.
 

Children’s data

Our website is not intended for use by children and we do not knowingly collect data on children.
 

How do we protect your data

We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms are always encrypted and our network is protected and routinely monitored.
 

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
 

Where we use external companies to collect or process personal data on our behalf, we put a contract in place that sets out our expectations and requirements in relation to security of the data they access or process.  These organizations - referred to as "Data Processors" also have legal liability for the way in which your data is used, providing you with additional protection.
 

How long do we keep your data

We will only retain the data you provide to us through our website for as long as required by applicable laws or as is necessary for the purpose for which it was collected and in accordance with any consents provided. We will delete personal data at the end of this period unless we wish to use it for statistical purposes, in which case we will anonymize it, such that you could never be re-identified with it.
 

Your rights

You have the right to request details of the information we hold about you. If you would like a copy of some or all of your personal information, please make a request to our Data Protection Officer at the details provided below. We will provide this information to you without charge, unless requests are manifestly unfounded, repetitive or excessive, in which case we are entitled to charge an administration fee.
 

You also have a right to have inaccurate information we hold about you rectified or removed and a right, in some circumstances, to restrict or object to us processing your information, or to seek erasure of your data. If you believe we are not respecting your rights, you are entitled to make a complaint to a relevant supervisory authority.
 

The legal basis on which we hold and use your data will vary depending on the activity involved. In some cases, we might hold the data because it is needed to fulfill a contract or meet our legal obligations (i.e. a donation), in others because it is in Period Friendly Places’ legitimate interest to do so, and in others, because you have consented to this use. We note that the legal basis on which we process your data will influence your specific rights.
 

Changes to this notice

We may make changes to this notice from time to time. We will always detail, at the end of this notice, the date it was last updated and you should check back from time to time.
 

Complaints or Comments

If you are unhappy with our work or something that we have done or failed to do, we want to know about it. We also welcome your views on what we do well. Your comments enable us as an organisation to learn and continuously improve our services.

To give us feedback, or lodge a complaint please contact us at periodfriendlyplaces@gmail.com

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